Terms of service

TERMS OF SERVICE

Last updated: 23 September 2026

OVERVIEW

Welcome to EcomDrvn. The terms "we", "us" and "our" refer to EcomDrvn.

EcomDrvn operates this website and online store, including all related information, content, features, tools, products and services made available through the website (collectively, the "Services"). EcomDrvn is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in these Terms, describe your rights and responsibilities when you use our Services or purchase products from us.

Please read these Terms of Service carefully before using our website or purchasing our products. These Terms include important information regarding our digital products, intellectual property, disclaimers, limitations of liability and your responsibilities as a customer.

By accessing, browsing or using our Services, or by purchasing a product from EcomDrvn, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you provide information to us when placing an order or using our Services, you agree that the information you provide is accurate, current and complete.

You are responsible for ensuring that the email address and other information you provide to us is correct and accessible.

Where an account or other form of access is required to use our Services or access purchased digital products, you are responsible for maintaining the confidentiality of your account credentials and for all activity associated with your account.

You may not sell, transfer, share or otherwise provide your account or purchased access to another person without our prior written permission.

SECTION 2 - OUR PRODUCTS AND SERVICES

EcomDrvn provides digital educational products designed to help customers learn about setting up and operating an e-commerce business, particularly for the South African market.

Our products may include the EcomDrvn Ultimate Bundle, which may contain:

  • an e-commerce blueprint;

  • an e-commerce implementation checklist;

  • a ChatGPT prompt pack; and

  • other digital educational resources that may be included in the bundle.

The exact contents of a product are described on the relevant product page at the time of purchase.

All EcomDrvn products are digital products. No physical products are shipped.

We make reasonable efforts to ensure that product descriptions and information displayed on our website are accurate. However, we reserve the right to update, modify or improve our products and Services from time to time.

We do not guarantee that the products or educational information will meet your individual expectations or be suitable for every business, industry, product, budget or circumstance.

SECTION 3 - EDUCATIONAL PURPOSE AND RESULTS

EcomDrvn provides general educational information regarding e-commerce, online stores, product research, marketing, business setup, artificial intelligence tools and related subjects.

The information provided by EcomDrvn is intended for educational purposes only.

EcomDrvn does not provide personalised legal, tax, accounting, financial, investment or other professional advice unless expressly stated otherwise.

You are responsible for deciding how, when and whether to apply any information provided through our Services.

No Guarantee of Financial Results

EcomDrvn does not guarantee or promise that you will:

  • make money;

  • generate revenue;

  • make a profit;

  • obtain customers;

  • achieve a particular number of sales;

  • achieve a particular conversion rate;

  • achieve a particular return on advertising spend;

  • recover your investment;

  • replace your employment income; or

  • achieve any particular financial or business result.

Any examples, illustrations, case studies, demonstrations or discussions of potential results are provided for educational and illustrative purposes only and are not guarantees of future results.

Results vary between individuals and businesses.

Your results may depend on factors including, but not limited to:

  • your individual effort;

  • how effectively you implement the information;

  • your available budget;

  • your product selection;

  • pricing;

  • marketing;

  • advertising;

  • website quality;

  • customer service;

  • competition;

  • customer demand;

  • economic conditions;

  • market conditions;

  • changes to technology and online platforms; and

  • other factors outside the control of EcomDrvn.

Purchasing an EcomDrvn product does not create a partnership, employment relationship, agency relationship or joint venture between you and EcomDrvn.

SECTION 4 - ORDERS AND PURCHASES

When you place an order through our website, you are requesting to purchase the selected product.

We reserve the right to refuse or cancel an order where permitted by law, including where there is an obvious pricing error, suspected fraudulent activity, payment failure or other legitimate reason.

You agree to review your order carefully before completing your purchase.

Your purchases are subject to our Return & Refund Policy.

Because our products are digital products, voluntary returns and exchanges are generally not accepted after purchase, subject to any consumer rights or remedies that cannot legally be excluded under applicable law.

You agree that purchased EcomDrvn materials are intended for your own personal use and/or use in your own business and may not be purchased for unauthorised resale or redistribution.

SECTION 5 - PRICES AND BILLING

Prices displayed on our website are subject to change from time to time.

The price applicable to your purchase will generally be the price displayed at the time you complete your order, subject to any applicable taxes, payment-processing charges or other amounts required by law.

Promotions, discounts and special offers may be subject to additional terms and conditions.

You agree to provide accurate and complete billing and payment information when making a purchase.

You confirm that you are authorised to use the payment method used for your purchase.

If your payment is declined or reversed, EcomDrvn may suspend or withhold access to the relevant product until the payment issue has been resolved.

SECTION 6 - DIGITAL DELIVERY

EcomDrvn products are delivered electronically.

After successful payment, access to your purchased digital product may be provided through email, a digital download, an online account, a customer portal or another digital delivery method selected by EcomDrvn.

You are responsible for providing an accurate email address and ensuring that you are able to receive our emails.

EcomDrvn is not responsible for delivery problems caused by an incorrect email address supplied by you, spam filters, email-provider problems, internet connectivity issues, device limitations or other circumstances outside our reasonable control.

If you experience a genuine problem accessing a product you have purchased, please contact us at:

ecomdrvn@gmail.com

SECTION 7 - RETURNS AND REFUNDS

Because EcomDrvn products are digital products, we generally do not accept voluntary returns or exchanges after purchase.

Please review our Return & Refund Policy for the full terms applicable to digital purchases.

Nothing in these Terms or our Return & Refund Policy is intended to exclude, restrict or waive any consumer right or remedy that cannot legally be excluded under applicable South African law.

SECTION 8 - INTELLECTUAL PROPERTY

All content and materials provided by EcomDrvn, including but not limited to the EcomDrvn brand, logos, e-commerce blueprint, checklist, ChatGPT prompt pack, written content, graphics, designs, templates, videos, documents, educational materials and other digital resources, are owned by or licensed to EcomDrvn and are protected by applicable intellectual-property laws.

Your purchase gives you a limited, non-exclusive, non-transferable licence to use the purchased materials for your own personal use and/or use in your own business.

Your purchase does not transfer ownership of the underlying intellectual property to you.

Unless we give you prior written permission, you may not:

  • copy and resell our products;

  • distribute our products to other people;

  • upload our products to public websites or file-sharing platforms;

  • share your purchased access with people who have not purchased the product;

  • reproduce our products as your own;

  • create a competing product substantially based on our materials;

  • sublicense or transfer your access;

  • remove copyright or ownership notices; or

  • otherwise commercially exploit our materials outside the licence granted to you.

Unauthorised use, reproduction or distribution of our materials may result in termination of your access and may give rise to legal remedies available to EcomDrvn.

SECTION 9 - CHATGPT AND AI-RELATED CONTENT

Some EcomDrvn products contain prompts, instructions and educational information relating to ChatGPT and other artificial intelligence tools.

AI tools can change over time and may produce information that is inaccurate, incomplete, outdated or unsuitable for a particular purpose.

EcomDrvn does not guarantee that any prompt will produce a particular output, result or business outcome.

You are responsible for reviewing and verifying AI-generated content before relying on, publishing or using that content.

You are also responsible for complying with the terms, policies and applicable laws governing any third-party AI platform you choose to use.

EcomDrvn is not responsible for changes to third-party AI platforms, including changes to their functionality, availability, pricing, policies or outputs.

SECTION 10 - OPTIONAL THIRD-PARTY TOOLS

We may provide information about or access to third-party tools, platforms or services.

These third-party services are not controlled by EcomDrvn.

Where you choose to use a third-party tool or service, you do so at your own discretion and risk.

Your use of third-party services may be subject to separate terms and privacy policies imposed by those third parties.

EcomDrvn does not guarantee the availability, accuracy, functionality or performance of third-party tools.

SECTION 11 - THIRD-PARTY LINKS

Our website or Services may contain links to websites, platforms, products or services operated by third parties.

These links are provided for convenience and informational purposes.

EcomDrvn does not control third-party websites or services and is not responsible for their content, accuracy, availability, policies, products or services.

If you choose to access a third-party website or service, you do so at your own risk.

You should review the applicable terms and privacy policies of any third-party service before using it.

SECTION 12 - RELATIONSHIP WITH SHOPIFY

EcomDrvn is powered by Shopify, which enables us to provide our online store and Services.

Any purchase you make through our store is a transaction between you and EcomDrvn.

Shopify is not responsible for the products or educational services sold by EcomDrvn.

Your use of Shopify's underlying platform may also be subject to Shopify's applicable terms and policies.

SECTION 13 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is powered by Shopify and may use other third-party services, certain information may be processed by Shopify and other service providers in accordance with their applicable policies.

For more information about how EcomDrvn handles personal information, please review our Privacy Policy.

SECTION 14 - FEEDBACK AND REVIEWS

If you voluntarily submit feedback, reviews, comments, suggestions or other content to EcomDrvn, you grant EcomDrvn permission to use that content for legitimate business purposes, including displaying, reproducing, publishing and promoting the Services, subject to applicable law.

You represent that any content you submit is truthful to the best of your knowledge and does not infringe the rights of another person.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, threatening, obscene or otherwise inappropriate.

EcomDrvn reserves the right to remove or refuse to publish content that violates these Terms or applicable law.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website or within our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

We reserve the right to correct errors and update information when reasonably necessary.

Nothing in this section is intended to remove or restrict any consumer right that cannot lawfully be excluded under applicable South African law.

SECTION 16 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use our Services or purchased materials:

  • for any unlawful purpose;

  • to violate applicable laws or regulations;

  • to infringe the intellectual-property rights of EcomDrvn or another person;

  • to distribute, resell or reproduce EcomDrvn products without permission;

  • to interfere with the operation or security of our website;

  • to introduce malicious code, viruses or harmful software;

  • to attempt to gain unauthorised access to our systems;

  • to impersonate another person or business;

  • to submit fraudulent or misleading information;

  • to abuse, threaten or harass EcomDrvn or other users; or

  • for any other purpose prohibited by these Terms or applicable law.

We may suspend or terminate access where we reasonably believe that these Terms have been violated, subject to applicable law.

SECTION 17 - TERMINATION

We may suspend or terminate your access to our Services where permitted by law if you materially breach these Terms or engage in unlawful, fraudulent or abusive conduct.

Termination of access does not affect rights or obligations that arose before termination.

Sections relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law and any other provisions that are intended by their nature to survive termination will continue to apply.

SECTION 18 - DISCLAIMER OF WARRANTIES

The educational information provided by EcomDrvn is made available for general informational and educational purposes.

Although we make reasonable efforts to provide useful and accurate information, we do not guarantee that all information will always be complete, current, accurate or suitable for your particular circumstances.

Your use of the information provided through our Services is at your own discretion.

EcomDrvn does not guarantee that:

  • the Services will always be available;

  • the Services will be uninterrupted;

  • the Services will be error-free;

  • the information will always be complete or current;

  • any particular strategy will work for your business;

  • any particular product or marketing approach will generate sales; or

  • you will achieve any particular financial or business result.

Nothing in this section is intended to exclude or limit any warranty, consumer protection or other legal right that cannot lawfully be excluded or limited.

SECTION 19 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, EcomDrvn will not be responsible for indirect, incidental, special or consequential losses arising from your use of our Services or products.

This may include, where legally permissible, loss of profits, loss of revenue, loss of business opportunities, advertising expenditure, loss of data or other commercial losses.

EcomDrvn is not responsible for business decisions you make based on information provided through our Services.

You remain responsible for independently evaluating information and determining whether a particular strategy, product, marketing method or business decision is appropriate for your circumstances.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 20 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims or expenses arising from your unlawful use of the Services, your material breach of these Terms, or your infringement of the rights of another person.

Nothing in this section requires you to indemnify EcomDrvn for liability that cannot legally be transferred to you.

SECTION 21 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary to comply with applicable law.

The remaining provisions will continue to apply.

SECTION 22 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Return & Refund Policy and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our Services and purchase of our products, subject to any mandatory rights provided by applicable law.

SECTION 23 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

EcomDrvn may assign or transfer its rights and obligations where permitted by law.

SECTION 24 - GOVERNING LAW

These Terms of Service and your use of the Services are governed by the laws of the Republic of South Africa, subject to any mandatory consumer rights or protections that may apply.

Any dispute will be dealt with in accordance with the applicable laws and jurisdiction of South Africa.

Nothing in these Terms prevents a consumer from exercising a statutory right or remedy available under applicable law.

SECTION 25 - CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service on this page at any time.

EcomDrvn reserves the right to update, change or replace portions of these Terms from time to time.

When material changes are made, we may update the "Last updated" date and provide any notice required by applicable law.

Your continued use of our Services after updated Terms have been published constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 26 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

EcomDrvn
Email: ecomdrvn@gmail.com

Website: www.ecomdrvn.co.za

EcomDrvn - Educational resources for building and growing an e-commerce business in South Africa.